Effective Date: January 1, 2025
SONACHANDI
B 32, City Center, Sector 4, Bokaro Steel City, Jharkhand 827004
Phone: 099344 34485 | Website: www.sonachandibokaro.com
SONACHANDI offers shipping on every order within India. Your order will be shipped to you with a fully secured logistics system. We request customers to inspect the delivered package for any damage or tampering before receiving or signing the receipt.
Important: Please do not accept any package that appears damaged or tampered with. Contact us immediately at 099344 34485 or through our website if you notice any issue with your delivery.
Packages will be dispatched within 2 days of payment confirmation and are shipped via a secured courier service. Orders are otherwise processed within 3–5 business days. Custom and made-to-order pieces may require an additional 10–15 business days for craftsmanship.
5–7 business days via registered post with insurance.
2–3 business days via courier service.
International shipping times vary by destination, typically 7–14 business days. Customers are responsible for any customs duties or taxes imposed by their country.
The shipping fee includes handling and packing fees as well as postage costs. Transport fees will vary based on the total weight of the package. We suggest you club your items in one order — if you place separate orders for a group of items, the shipping fee will apply to each of them individually.
All items are packed in amply sized boxes and are well-protected to ensure safe delivery.
All shipments are fully insured against loss or damage during transit. A signature is required upon delivery.
Once your order ships, you will receive a tracking number via email to monitor your delivery status in real time.